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FAQS From Our Loyal Customers

Have questions? We are here to help. Still have questions or can't find the answer you need? Give us a call at 605-315-3683 today!

  • It's recommended to replace your air filters every 1 to 3 months, depending on factors like usage and indoor air quality. Clogged filters can restrict airflow, reduce efficiency, and worsen air quality, so regular replacement is essential for optimal performance.
  • Check if the thermostat is set correctly and that the air filter isn't clogged. If the issue persists, it could indicate low refrigerant levels, a malfunctioning compressor, or ductwork problems. In such cases, it's best to contact a professional HVAC technician for diagnosis and AC repair service.
  • Regular maintenance, such as cleaning coils, checking refrigerant levels, and sealing duct leaks, can significantly improve efficiency. Additionally, installing a programmable thermostat, using ceiling fans to circulate air, and shading windows from direct sunlight can help reduce the workload on your AC unit and lower energy bills.
    He was smart, courteous, knowledgeable, and professional.
    “Dalton Nelson was a pleasure to have take care of my plumbing issues. Told me the up-front costs and options with no problems. I would have him back in a heartbeat! Keep up the great work.”
    Jim D.
    Ten out of ten. Outstanding.
    “Thank you very much Dalton for the great work, and thank you Loyal for giving me some trust back in the business sector.”
    Lonny T.
    If you're looking for a good company, I would definitely recommend Loyal Plumbing!
    “The gentleman who came over to my mobile home was very professional, installing a new coil and a new condenser for the air conditioning in my Coleman furnace.  The pricing for doing all the work and parts are very reasonable for the amount of work.”
    Tim S.
    Josh and the gentleman helping him did an amazing job.
    “They were super friendly and explained things to me when I had questions about certain aspects of the plumbing.”
    Shawn S.
    Really happy with all the help received from Loyal Plumbing.
    “Drew and two other plumbers I worked with were amazing and got things working in an old house. 10/10 recommend!”
    ShyAnne C.
    Definitely recommend these guys! :)
    “Loyal Plumbing had a crew sent out the same day to see if they could locate a leak for me.”
    Haven B.
    He went above and beyond with his service!
    “My plumber, Josh, was amazing. Arrived early, was very professional. He fully assessed the two jobs for the booking and went right to work. Josh thinks outside of the box, which is an advantage in his profession!”
    Pammy K.
    Would recommend this company to everyone!
    “Craig was great! Did an excellent job and answered all of my questions. ”
    Karen S.
    Josh and his apprentice did a fantastic job!
    “From the scheduling to the estimate and the installation, everyone involved was extremely polite, professional, and personable. They were also able to get us scheduled within 1 week of the estimate, which was fantastic.”
    Taylor F.
  • Licensed. Backed. Guaranteed.
    Fully licensed pros, backed by warranties. If something’s wrong, we make it right with no runaround.
  • Same-Day When Available
    Need help fast? If we have room in the schedule, we’re there the same day. Just give us a call!
  • Free Estimates, No Surprises
    We offer free estimates on new installs. Clear, upfront pricing with no hidden costs or pressure.
  • Locally Owned & Committed
    Proudly serving Rapid City with honest, expert plumbing & HVAC solutions for every home and business.

Contact Us Today

At Loyal Plumbing, we're always ready to take your call! Give us a call at (605) 315-3683 or fill out the form below to contact one of our team members.

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