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Heat Pump Services in Rapid City, SD with Loyal Plumbing

Heat pumps face unique challenges in Rapid City's variable climate, where temperatures can swing dramatically throughout the year. Many homeowners question whether heat pump systems can handle our region's cold winters, especially when temperatures drop below the traditional operating range. 

At Loyal Plumbing, we understand the specific requirements for heat pump operation in South Dakota's climate and provide reliable installation, repair, and maintenance services throughout Rapid City, Meade County, Pennington County, and the Black Hills region. Our licensed technicians help homeowners make informed decisions about heat pump systems and ensure optimal performance year-round.

Ready to explore efficient heating and cooling solutions for your home? Call (605) 315-3683 now or complete our online contact form to schedule your heat pump consultation.

FAQS From Our Loyal Customers

Have questions? We are here to help. Still have questions or can't find the answer you need? Give us a call at 605-315-3683 today!

  • Standard heat pumps begin to lose efficiency as temperatures drop toward freezing. However, modern cold-climate models are designed to operate efficiently down to about 5°F, and can still produce heat at temperatures as low as -15°F. For a dual-fuel system, we set the switchover point to the furnace at the temperature where it becomes more economical than running the heat pump.
  • A dual-fuel system is the combination of an electric heat pump and a gas furnace. A smart thermostat controls both, automatically choosing the most efficient heating source based on the outdoor temperature. This gives you exceptional efficiency for most of the year with the powerful performance of a furnace as a reliable backup for the coldest days.
  • Modern heat pumps are designed for quiet operation. The outdoor units are typically no louder than a standard air conditioner condenser, and often quieter. The indoor air handler operates with a quiet fan to circulate air through your home.

Heat Pump Installation & Services

Our licensed team installs and services both ductless and central heat pump systems, paying close attention to your home’s layout, insulation, and HVAC history. 

Here’s what we provide:

  • Site Assessment & Load Matching
    We evaluate your square footage, insulation levels, elevation, and usage patterns to recommend a system sized for your home.
  • Installation
    We install indoor and outdoor components, refrigerant lines, and thermostat controls according to local code, ensuring proper airflow and placement.
  • Seasonal Maintenance & Diagnostics
    Annual inspections include refrigerant checks, airflow testing, filter cleaning, and thermostat calibration before peak usage seasons.
  • Repairs & Part Replacement
    We troubleshoot issues like refrigerant leaks, compressor faults, or airflow restrictions—and present a clear quote before any repair.
  • Upgrades & Replacements
    If your current heat pump no longer performs, we can recommend an upgraded system with financing options.

We only service heat pumps we’ve installed—that consistency keeps our workmanship in line and dependable.

Why Neighbors Trust Us in Rapid City

Our approach is direct, respectful, and locally grounded:

  • Upfront Pricing
    Every quote includes itemized costs for parts, labor, and dispatch fee—no hidden charges.
  • Flexible Scheduling
    We operate weekdays from 8 AM to 5 PM. We offer 24/7 scheduling support and aim for same-day service when possible, to minimize disruptions.
  • Lifetime Workmanship Guarantee
    Because we service the systems we install, we maintain a clear standard of care over time.
  • Fully Licensed Technicians
    Each technician meets both plumbing and HVAC licensing rules for Rapid City and surrounding municipalities.
  • Cross-Trade Service
    Whether it’s heat pumps, mini‑splits, plumbing, or HVAC, we integrate services so you only deal with one trusted team.
  • Flexible Financing 
    For larger installations or upgrades, third-party finance options help ease upfront cost concerns.
    He was smart, courteous, knowledgeable, and professional.
    “Dalton Nelson was a pleasure to have take care of my plumbing issues. Told me the up-front costs and options with no problems. I would have him back in a heartbeat! Keep up the great work.”
    Jim D.
    Would recommend this company to everyone!
    “Craig was great! Did an excellent job and answered all of my questions. ”
    Karen S.
    Ten out of ten. Outstanding.
    “Thank you very much Dalton for the great work, and thank you Loyal for giving me some trust back in the business sector.”
    Lonny T.
    Josh and the gentleman helping him did an amazing job.
    “They were super friendly and explained things to me when I had questions about certain aspects of the plumbing.”
    Shawn S.
    I was very pleased with the service I received.
    “Drew was here within an hour after I called. He was polite and friendly as well as very informative.”
    Bev T.
    Definitely recommend these guys! :)
    “Loyal Plumbing had a crew sent out the same day to see if they could locate a leak for me.”
    Haven B.
    If you're looking for a good company, I would definitely recommend Loyal Plumbing!
    “The gentleman who came over to my mobile home was very professional, installing a new coil and a new condenser for the air conditioning in my Coleman furnace.  The pricing for doing all the work and parts are very reasonable for the amount of work.”
    Tim S.
    Josh and his apprentice did a fantastic job!
    “From the scheduling to the estimate and the installation, everyone involved was extremely polite, professional, and personable. They were also able to get us scheduled within 1 week of the estimate, which was fantastic.”
    Taylor F.
    He went above and beyond with his service!
    “My plumber, Josh, was amazing. Arrived early, was very professional. He fully assessed the two jobs for the booking and went right to work. Josh thinks outside of the box, which is an advantage in his profession!”
    Pammy K.

Locals Trust Loyal Plumbing for Reliable Heat Pump Solutions 

Choosing a service provider for heat pumps is more than just about price—it’s about dependability, clarity, and quality workmanship. For over 10 years, Loyal Plumbing has maintained a balanced approach to service that has helped us build trust with homeowners throughout the Black Hills and nearby counties.

For trusted heat pump service built on clear pricing and local knowledge, reach out to Loyal Plumbing today. 

Complete our online contact form or call (605) 315-3683 to schedule your service today.

  • Licensed. Backed. Guaranteed.
    Fully licensed pros, backed by warranties. If something’s wrong, we make it right with no runaround.
  • Same-Day When Available
    Need help fast? If we have room in the schedule, we’re there the same day. Just give us a call!
  • Free Estimates, No Surprises
    We offer free estimates on new installs. Clear, upfront pricing with no hidden costs or pressure.
  • Locally Owned & Committed
    Proudly serving Rapid City with honest, expert plumbing & HVAC solutions for every home and business.

Contact Us Today

At Loyal Plumbing, we're always ready to take your call! Give us a call at (605) 315-3683 or fill out the form below to contact one of our team members.

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