Heat Pump Services in Rapid City, SD with Loyal Plumbing
Heat pumps face unique challenges in Rapid City's variable climate, where temperatures can swing dramatically throughout the year. Many homeowners question whether heat pump systems can handle our region's cold winters, especially when temperatures drop below the traditional operating range.
At Loyal Plumbing, we understand the specific requirements for heat pump operation in South Dakota's climate and provide reliable installation, repair, and maintenance services throughout Rapid City, Meade County, Pennington County, and the Black Hills region. Our licensed technicians help homeowners make informed decisions about heat pump systems and ensure optimal performance year-round.
Ready to explore efficient heating and cooling solutions for your home? Call (605) 315-3683 now or complete our online contact form to schedule your heat pump consultation.

FAQS From Our Loyal Customers
Have questions? We are here to help. Still have questions or can't find the answer you need? Give us a call at 605-315-3683 today!
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Standard heat pumps begin to lose efficiency as temperatures drop toward freezing. However, modern cold-climate models are designed to operate efficiently down to about 5°F, and can still produce heat at temperatures as low as -15°F. For a dual-fuel system, we set the switchover point to the furnace at the temperature where it becomes more economical than running the heat pump.
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A dual-fuel system is the combination of an electric heat pump and a gas furnace. A smart thermostat controls both, automatically choosing the most efficient heating source based on the outdoor temperature. This gives you exceptional efficiency for most of the year with the powerful performance of a furnace as a reliable backup for the coldest days.
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Modern heat pumps are designed for quiet operation. The outdoor units are typically no louder than a standard air conditioner condenser, and often quieter. The indoor air handler operates with a quiet fan to circulate air through your home.
Heat Pump Installation & Services
Our licensed team installs and services both ductless and central heat pump systems, paying close attention to your home’s layout, insulation, and HVAC history.
Here’s what we provide:
- Site Assessment & Load Matching
We evaluate your square footage, insulation levels, elevation, and usage patterns to recommend a system sized for your home. - Installation
We install indoor and outdoor components, refrigerant lines, and thermostat controls according to local code, ensuring proper airflow and placement. - Seasonal Maintenance & Diagnostics
Annual inspections include refrigerant checks, airflow testing, filter cleaning, and thermostat calibration before peak usage seasons. - Repairs & Part Replacement
We troubleshoot issues like refrigerant leaks, compressor faults, or airflow restrictions—and present a clear quote before any repair. - Upgrades & Replacements
If your current heat pump no longer performs, we can recommend an upgraded system with financing options.
We only service heat pumps we’ve installed—that consistency keeps our workmanship in line and dependable.
Why Neighbors Trust Us in Rapid City
Our approach is direct, respectful, and locally grounded:
- Upfront Pricing
Every quote includes itemized costs for parts, labor, and dispatch fee—no hidden charges. - Flexible Scheduling
We operate weekdays from 8 AM to 5 PM. We offer 24/7 scheduling support and aim for same-day service when possible, to minimize disruptions. - Lifetime Workmanship Guarantee
Because we service the systems we install, we maintain a clear standard of care over time. - Fully Licensed Technicians
Each technician meets both plumbing and HVAC licensing rules for Rapid City and surrounding municipalities. - Cross-Trade Service
Whether it’s heat pumps, mini‑splits, plumbing, or HVAC, we integrate services so you only deal with one trusted team. - Flexible Financing
For larger installations or upgrades, third-party finance options help ease upfront cost concerns.

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“Drew and two other plumbers I worked with were amazing and got things working in an old house. 10/10 recommend!”ShyAnne C.
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“We had no hot water on a Friday. I called the company around noon and, within an hour, had Anthony out to assess the situation. He was able to install a new system the same day! They had us back up and running with hot water within a couple of hours. ”Rachelle C.
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“We called Loyal Plumbing to fix a sewage pipe that was leaking. Zack was very friendly and professional and got the work done quickly. He also cleaned up after he was done. We would definitely recommend Loyal Plumbing! ”Leslie P.
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“Dalton Nelson was a pleasure to have take care of my plumbing issues. Told me the up-front costs and options with no problems. I would have him back in a heartbeat! Keep up the great work.”Jim D.
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“Jason G.
I especially appreciated how they took the time to clean everything up—leaving the space spotless, like they were never even there.
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“Drew was here within an hour after I called. He was polite and friendly as well as very informative.”Bev T.
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“They were super friendly and explained things to me when I had questions about certain aspects of the plumbing.”Shawn S.
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“Loyal Plumbing had a crew sent out the same day to see if they could locate a leak for me.”Haven B.
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“From the scheduling to the estimate and the installation, everyone involved was extremely polite, professional, and personable. They were also able to get us scheduled within 1 week of the estimate, which was fantastic.”Taylor F.

Locals Trust Loyal Plumbing for Reliable Heat Pump Solutions
Choosing a service provider for heat pumps is more than just about price—it’s about dependability, clarity, and quality workmanship. For over 10 years, Loyal Plumbing has maintained a balanced approach to service that has helped us build trust with homeowners throughout the Black Hills and nearby counties.
For trusted heat pump service built on clear pricing and local knowledge, reach out to Loyal Plumbing today.
Complete our online contact form or call (605) 315-3683 to schedule your service today.
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Fully licensed pros, backed by warranties. If something’s wrong, we make it right with no runaround.
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Need help fast? If we have room in the schedule, we’re there the same day. Just give us a call!
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We offer free estimates on new installs. Clear, upfront pricing with no hidden costs or pressure.
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Proudly serving Rapid City with honest, expert plumbing & HVAC solutions for every home and business.