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FAQS From Our Loyal Customers

Have questions? We are here to help. Still have questions or can't find the answer you need? Give us a call at 605-315-3683 today!

  • Trusting your plumbing repair needs to a professional ensures expertise, precision, and long-term solutions. Professionals possess specialized training and experience, enabling them to accurately diagnose issues and implement effective repairs. DIY attempts may worsen problems and lead to costly damages. Moreover, professionals adhere to safety standards, minimizing risks associated with plumbing work. With access to advanced tools and techniques, they can efficiently resolve complex issues, saving you time and hassle. Ultimately, entrusting your plumbing repairs to a pro guarantees reliable results, peace of mind, and the longevity of your plumbing system.
  • Water softeners are devices designed to remove minerals like calcium and magnesium from hard water, replacing them with sodium ions through a process called ion exchange. This transformation prevents the buildup of scale in pipes, fixtures, and appliances, extending their lifespan and improving efficiency. Additionally, softened water produces lather more easily, resulting in softer skin, smoother hair, and cleaner dishes and laundry. By enhancing water quality and reducing the occurrence of mineral deposits, water softeners offer benefits such as improved appliance performance, reduced energy consumption, and overall cost savings on maintenance and repairs.
  • Yes, we specialize in servicing commercial HVAC units, ensuring optimal performance and efficiency for your business. Our experienced technicians are trained to handle the unique needs of commercial HVAC systems, including installation, repairs, and maintenance. With our comprehensive AC Repair Service, you can trust us to keep your commercial space comfortable and energy-efficient, minimizing downtime and maximizing productivity. Whether you require routine maintenance or emergency repairs, our team is dedicated to providing prompt, reliable service tailored to your commercial HVAC needs.
    He was smart, courteous, knowledgeable, and professional.
    “Dalton Nelson was a pleasure to have take care of my plumbing issues. Told me the up-front costs and options with no problems. I would have him back in a heartbeat! Keep up the great work.”
    Jim D.
    Ten out of ten. Outstanding.
    “Thank you very much Dalton for the great work, and thank you Loyal for giving me some trust back in the business sector.”
    Lonny T.
    Would recommend this company to everyone!
    “Craig was great! Did an excellent job and answered all of my questions. ”
    Karen S.
    We will use them for any plumbing needs in the future!
    “We called Loyal Plumbing to fix a sewage pipe that was leaking. Zack was very friendly and professional and got the work done quickly. He also cleaned up after he was done. We would definitely recommend Loyal Plumbing! ”
    Leslie P.
    The best customer service ever!
    “Steven was very knowledgeable and explained everything he was doing and very polite.”
    Dan D.
    Everything went exactly as planned!

    I especially appreciated how they took the time to clean everything up—leaving the space spotless, like they were never even there.

    Jason G.
    I would recommend Loyal Plumbing to anyone.
    “They were here within 4 hours from the time I called. Craig went right to work to evaluate the issues. Once he was done with that he gave me the estimate which I found reasonable! Honest, professional, and reasonable heating and cooling technician!”
    Liz F.
    Loyal Plumbing is top notch!
    “Zack specifically is awesome. He carefully explained what was going on, what the problem is, and how he proposed to fix it. He gave me a fair quote and explained the cost carefully. I highly recommend Loyal Plumbing and Zack!”
    Justin W.
    Josh and the gentleman helping him did an amazing job.
    “They were super friendly and explained things to me when I had questions about certain aspects of the plumbing.”
    Shawn S.
  • Licensed. Backed. Guaranteed.
    Fully licensed pros, backed by warranties. If something’s wrong, we make it right with no runaround.
  • Same-Day When Available
    Need help fast? If we have room in the schedule, we’re there the same day. Just give us a call!
  • Free Estimates, No Surprises
    We offer free estimates on new installs. Clear, upfront pricing with no hidden costs or pressure.
  • Locally Owned & Committed
    Proudly serving Rapid City with honest, expert plumbing & HVAC solutions for every home and business.

Contact Us Today

At Loyal Plumbing, we're always ready to take your call! Give us a call at (605) 315-3683 or fill out the form below to contact one of our team members.

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