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FAQS From Our Loyal Customers

Have questions? We are here to help. Still have questions or can't find the answer you need? Give us a call at 605-315-3683 today!

  • To prevent frozen pipes, you can insulate exposed pipes, keep faucets dripping during freezing temperatures, and maintain a consistent indoor temperature. If you suspect a frozen pipe, contact a professional plumber for assistance.
  • Signs of a sewer line problem include foul odors, slow drains, gurgling noises from drains, sewage backups, and soggy patches in the yard. If you notice any of these signs, it's crucial to schedule a sewer inspection and repair as soon as possible.
  • It's recommended to schedule plumbing maintenance at least once a year to check for leaks, inspect water heaters, test water pressure, and ensure all plumbing fixtures are in good working condition. Regular maintenance helps prevent costly repairs and extends the lifespan of your plumbing system.
    Would recommend this company to everyone!
    “Craig was great! Did an excellent job and answered all of my questions. ”
    Karen S.
    Both Webers are welcome back anytime.
    “Our technicians were prompt, courteous, and professional. Thank you to all who were involved in making it a simple process for us!”
    Kevin S.
    Craig was really great!
    “They were able to get to the house early the next day! He was knowledgeable and explained everything really well! Sometimes I feel like companies try to upsell everything and he did not do that!”
    Denise G.
    Definitely recommend these guys! :)
    “Loyal Plumbing had a crew sent out the same day to see if they could locate a leak for me.”
    Haven B.
    He was smart, courteous, knowledgeable, and professional.
    “Dalton Nelson was a pleasure to have take care of my plumbing issues. Told me the up-front costs and options with no problems. I would have him back in a heartbeat! Keep up the great work.”
    Jim D.
    I was very pleased with the service I received.
    “Drew was here within an hour after I called. He was polite and friendly as well as very informative.”
    Bev T.
    He went above and beyond with his service!
    “My plumber, Josh, was amazing. Arrived early, was very professional. He fully assessed the two jobs for the booking and went right to work. Josh thinks outside of the box, which is an advantage in his profession!”
    Pammy K.
    Everything went exactly as planned!

    I especially appreciated how they took the time to clean everything up—leaving the space spotless, like they were never even there.

    Jason G.
    Loyal Plumbing is top notch!
    “Zack specifically is awesome. He carefully explained what was going on, what the problem is, and how he proposed to fix it. He gave me a fair quote and explained the cost carefully. I highly recommend Loyal Plumbing and Zack!”
    Justin W.
  • Licensed. Backed. Guaranteed.
    Fully licensed pros, backed by warranties. If something’s wrong, we make it right with no runaround.
  • Same-Day When Available
    Need help fast? If we have room in the schedule, we’re there the same day. Just give us a call!
  • Free Estimates, No Surprises
    We offer free estimates on new installs. Clear, upfront pricing with no hidden costs or pressure.
  • Locally Owned & Committed
    Proudly serving Rapid City with honest, expert plumbing & HVAC solutions for every home and business.

Contact Us Today

At Loyal Plumbing, we're always ready to take your call! Give us a call at (605) 315-3683 or fill out the form below to contact one of our team members.

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